Privacy Policy

1. Introduction

 

Fernshaw International LLC (“Fernshaw,” “we,” “us,” or “our”) is committed to protecting your personal data in accordance with the Data Protection Act (2021 Revision).

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, engage our services, or otherwise interact with us.

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2. Personal Data We Collect

 

We may collect and process the following categories of personal data:

 

a. Information You Provide

• Name, email address, phone number

• Property or project details

• Billing and payment information

• Any information submitted through contact forms or communications

 

b. Automatically Collected Data

• IP address and device information

• Browser type and usage data

• Cookies and tracking technologies (see Section 8)

 

c. Business-Related Information

• Contractual details

• Project specifications and site information

• Communications related to services

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3. How We Use Your Personal Data

 

We process personal data for the following purposes:

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• To provide construction, renovation, and property services

• To respond to inquiries and manage client relationships

• To prepare quotes, contracts, and project documentation

• To process payments and manage accounts

• To improve our website and services

• To comply with legal and regulatory obligations

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4. Legal Basis for Processing

 

Under the DPA, we process personal data based on:

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• Contractual necessity – to perform services you request

• Legitimate interests – to operate and improve our business

• Legal obligations – to comply with Cayman Islands laws

• Consent – where required (e.g., marketing communications)

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5. Disclosure of Personal Data

 

We may share your personal data with:

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• Contractors, subcontractors, and service providers involved in your project

• Professional advisers (legal, accounting, insurance)

• Government or regulatory authorities where required by law

• IT and hosting providers supporting our systems

 

We ensure that any third parties handle your data securely and in compliance with applicable laws.

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6. International Data Transfers

 

Your personal data may be transferred outside the Cayman Islands where necessary for service delivery. Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with the DPA.

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7. Data Retention

 

We retain personal data only for as long as necessary to:

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• Fulfill the purposes outlined in this policy

• Comply with legal, tax, and regulatory requirements

• Resolve disputes and enforce agreements

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8. Cookies & Website Tracking

 

Our website may use cookies and similar technologies to:

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• Enhance user experience

• Analyze website performance

• Support functionality and security

 

You can control cookie preferences through your browser settings.

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9. Your Rights

 

Under the Data Protection Act (2021 Revision), you have the right to:

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• Request access to your personal data

• Request correction of inaccurate data

• Request erasure of your data (where applicable)

• Object to or restrict processing

• Withdraw consent (where processing is based on consent)

• Lodge a complaint with the Cayman Islands Ombudsman

 

To exercise your rights, contact us using the details below.

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10. Data Security

 

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

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11. Third-Party Links

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

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12. Updates to This Policy

 

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

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13. Contact Information

 

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

 

Fernshaw International LLC

PO Box 36 SB, Cayman Brac KY2-2101, Cayman Islands

Email: r.bodden@fernshawsolutions.com

Phone: +1 (345) 922-6592

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14. Complaints

 

If you are not satisfied with how we handle your personal data, you may contact the Cayman Islands Ombudsman:

 

Office of the Ombudsman (Cayman Islands)